xaml - Windows phone 8.1 app crash report . Nothing is there to identify the reason of crash -

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i have published windows phone 8.1 silverlight application market. , among many users, of them getting (3 or 4 reported out of 8000 users) app crash issue.

i checked issue on our end , provided possible steps prevent crash. unfortunately users getting same app crash. and users , me equally worried.!! :(

when checked dev center crash reports found following exception details never on debugging device

unknown!{0dff7a2f-51f8-4de8-8e37-5e97fab540c0}_task_disconnected_while_still_running:_server_task_currentstate_=_active,targetstate=_active.

missing_dump_em_watchdog_timeout_deada444_unknown.dll!{0dff7a2f-51f8-4de8-8e37-5e97fab540c0}_task_disconnected_while_still_running:_server_task_currentstate_=_active,targetstate=_active.

aghost.exe!{0dff7a2f-51f8-4de8-8e37-5e97fab540c0}_quiesce_hang

and noticed users getting crash on navigating in a page phone contacts images displaying. kill app chance?

can please explain when these above crashes occurs , how can resolve ? since not replicated on our end till now.

take @ this!

but not think problem. try delete it, if can recreate issue. seems issue somewhere in area

aghost.exe!{0dff7a2f-51f8-4de8-8e37-5e97fab540c0}_quiesce_hang

wiki
quiesce pause or alter device or application achieve consistent state, in prepararion backup or other maintenance. in software applications modify information stored on disk, involves flushing outstanding writes; see buffering. telecom applications, involves allowing existing callers finish call preventing new calls initiating.


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